The people in (crowd) control
Founded with a vision to provide world-class service for independent rights holders, promoters, and venues, we have been empowering businesses and crowds thanks to our software — and hard work(ers).
With over 50 years of family history managing countless events in Australasia, CEO and co-founder Ben Calvert combined his wealth of pedigree and expertise with CTO and co-founder Jimmy Barwell-Smith to develop a platform that would revolutionise the industry. Flicket quickly gained industry attention and has continuously been empowering customers and consumers from all over the world thanks to this simple promise:
As an event organiser, you and your crowd should both be in control.
Brand Principles
We’re in the business of sell out crowds.
Our partners make the experience.
Be the first in line, then lead (by example).
No crowd is “too big”.
If your world is a stage, we should be facilitating your tickets.
Control the controllables. Your crowd, your mindset.
We’re only independent from big ticketing. Inside these walls, we depend on each other.
Adapt quickly, learn continually.
The ticket gets you through the gate. The experience needs to leave with you.
If you want to stand out from the crowd, first you need to build one.
Our team of crowd controllers
Ben Calvert
Co-Founder & CEO
Co-Founder & CEO
Ben is a seasoned professional with extensive experience in sports and entertainment. With a hands-on approach and deep industry insights, he has helped organisations deliver successful events across APAC. His expertise in sales, marketing, and data commercialisation has driven significant revenue generation for partners. As the leader of the Flicket team, Ben ensures world-class standards and exceeds client expectations.
Amelia Calvert
Co-Founder
Co-Founder
As a Co-Founder, Amelia brings extensive experience in sports and events, enhancing clients' marketing, data management, and event execution plans. With a comprehensive background in operations, administration, marketing, and client management, she effortlessly adapts to all aspects of the event industry. Amelia is dedicated to delivering exceptional service and unforgettable experiences to all clients.
James Barwell-Smith
Co-Founder & CTO
Co-Founder & CTO
As a Co-Founder, Director, and CTO of Flicket, Jimmy possesses a deep understanding of how to commercially leverage data to drive growth and success. In his role, he is responsible for high-level strategy development and execution, governance oversight, people management, hands-on technical development, and pre-sales. Jimmy has overseen the integration and management of all of Flicket’s partners.
Jay Watphisit
COO
COO
Jay has extensive ticketing experience in the sports industry and is an incredible asset to any team. With ticketing management experience for the Super Rugby franchises, multiple NPC teams, and diverse clients across both New Zealand and Australia, his industry reputation precedes him. Jay has great relationships with the majority of Provincial Unions nationwide and has experience working at all of New Zealand’s large-scale stadia. Jay loves working with partners to deliver an unparalleled fan experience for large venues, organisations, and tournaments, whatever the turnaround. Jays’ technical knowledge of Flicket’s technology is second to none, having deep knowledge of how our technology works and playing a key role in future development projects.
Jesse Noorland
VP Partnerships
VP Partnerships
Jesse is a highly motivated professional with a diverse background in the sporting, entertainment, and finance industries. With a passion for developing long-term partnerships and delivering value to clients, Jesse excels in leveraging data insights and finding innovative solutions to organisational challenges. With expertise in commercial arrangements, data analytics, marketing, event management, and profit maximisation, Jesse is a valuable asset to the Flicket team. Connect with Jesse to explore new opportunities and expand your network.
Chris Woods
Head of Partnerships APAC
Head of Partnerships APAC
Passionate about the profound impact live entertainment has on attendees, Chris is dedicated to ensuring that events are memorable for fans and financially sustainable for organisers.
With over a decade of experience in the events industry across Australia, US, UK & New Zealand, Chris combines a deep understanding of data-driven strategies with a commitment to customer centricity.
He is a seasoned expert in CRM & communications, helping event organizers harness the power of customer data to connect more effectively with their audiences, boost ticket sales, minimise costs and elevate the overall event experience.
Will Beedham
Business Development Manager
Business Development Manager
Will is a highly skilled professional with experience in event ticketing across Australia, New Zealand, and South East Asia, complemented by a decade-long career in sports leadership.
Known for a strategic approach and deep industry knowledge, Will excels in optimising ticketing operations and delivering outstanding event experiences. He brings invaluable expertise to the Flicket team, ensuring exceptional client satisfaction and innovative solutions as part of a unified team effort.
Kirsty Beer
Business Manager
Business Manager
Kirsty brings with her a wealth of international experience. Originally from the UK, Kirsty has 12+ years in event management roles across London, Dubai, and New Zealand.
With a strong foundation in event management and business support spanning various sectors, she brings a unique skill set to the Flicket team.
Behind the scenes, Kirsty provides vital organisational support for the team and ensures everything runs smoothly.
Quote - Mitch Lowe
We chose to work with Flicket because their people are as good as their product…”
Lisa Dalton
Key Account Manager
Key Account Manager
Lisa's ticketing and event experience started as an Event Manager over 15 years ago. Working in the ticketing space with sporting organisations and event promoters Lisa has developed a deep knowledge of ticketing systems, reporting, large stadium venues in NZ and AUS, service and delivery.
Following this Lisa has worked client-side at One NZ Warriors, one of New Zealand's largest sporting organisations for the past 12 years and has built knowledge around ticket promotion and pricing, memberships and marketing. Lisa's experience, organisation, time management, attention to detail and customer-centric approach before, during and after an event will help you achieve and exceed your ticket revenue goals.
Claudia Colenso
Key Account Manager
Key Account Manager
Claudia is a dedicated professional committed to providing exceptional service and seamless event management for clients. With extensive experience in the field, she is passionate about delivering high-quality results and identifying new opportunities to drive business growth. Claudia thrives in fast-paced environments and enjoys working closely with clients to achieve their goals.
Nic Mowday
Client Services Manager
Client Services Manager
Starting out as a ticket seller and usher as his first job, Nic has worked his way up in the ticketing industry and has worked across all departments involved including customer service, internal systems, account management and box office management, and even as a client at Auckland Rugby Union where he was the face of the season member base. With experience in the delivery of thousands of events at venues of all sizes, ranging from 100 capacity theatres up to a sold out All Blacks test match at Eden Park, Nic’s expertise will ensure event day runs as smoothly as possible.
Maximus Ebdale
Customer Service and Event Support
Customer Service and Event Support
Dedicated to providing an exceptional customer experience. With meticulous attention to detail and extensive expertise, Maximus oversees numerous events throughout New Zealand. Acting as a liaison between clients and customers, Maximus ensures swift customer response times and delivers a top-notch experience for all. From guiding customers through the ticket purchasing process to ensuring smooth entry into events, Maximus is committed to assisting and enhancing the overall event experience.
Andrea Pickens
Lead Product Manager
Lead Product Manager
Andrea, an accomplished product leader, brings a wealth of experience from distinguished companies like Fisher & Paykel Healthcare and Xero.. Throughout her career, she has excelled in steering the development and strategy of high-value SaaS products on a global scale, all while leading high-performing product teams. Known for her versatility, customer-centric approach, and results-driven mindset, Andrea is passionate about crafting experiences that resonate with customers.
As a strategic thinker and proficient problem solver, Andrea has demonstrated her ability to empower cross-functional teams to achieve their objectives. Recently, she joined Flicket with the goal of accelerating the evolution of our product to enhance customer satisfaction and drive innovation for future growth.
Jak Tan
Product Manager
Product Manager
Jak is a product manager at Flicket and is responsible for overseeing the development of their tech platform. His duties include conducting market research, defining the product strategy and roadmap, collaborating with cross-functional teams, prioritising features, and testing the product goals to ensure they meet the needs of customers and the business goals of Flicket.
Mike Denton
Product Design Lead
Product Design Lead
Mike, a user experience design expert with over a decade of experience in the tech industry, joined Flicket in 2022 after moving from Auckland to the Bay of Plenty. He holds a Master's degree in User Experience Design and is committed to creating simple, elegant, and user-friendly designs for Flicket. Mike has worked for successful tech startups like Timely and Xero, where he focused on understanding customer needs and crafting intuitive design solutions. When he's not pushing pixels, Mike enjoys getting outdoors and whitewater kayaking.
Sharee Maré
Product Design Lead
Product Design Lead
Sharee is a seasoned product designer with more than 16 years of industry experience. At Flicket, she is dedicated to crafting user-centred digital experiences that captivate our customers and their fans. Sharee's passion for problem-solving drives her to deliver innovative design solutions. With expertise in marketing, graphic, product, and web design, she brings a versatile skill set to her role. Sharee has also demonstrated exceptional leadership skills, mentoring teams across Australia and New Zealand, fostering growth and collaboration in the design community.
Quote - Stuart Dwight
I chose to use Flicket because the support I get from the Flicket team is outstanding…"
Harrison Bay
Technical Lead
Technical Lead
Harrison is a seasoned professional who has collaborated with software teams of all sizes. He has a strong background in the payments and banking industry, having worked with leading SaaS companies in New Zealand. With his expertise in project management and versatility, Harrison is a valuable asset to Flicket's skilled engineering team.
Scott Alderson
Software Engineer
Software Engineer
Scott Alderson is a full stack developer with over 10 years experience working in the ticketing industry. He enjoys working with a wide variety of events and creating innovative solutions that enhance the ticketing experience for both promoters and attendees.
Simon du Preez
Software Engineer
Software Engineer
Simon is a dynamic full stack developer on the Flicket team. With a keen interest in learning new technologies and applying them to complex projects, he brings a fresh and innovative approach to web development. Specialising in ReactJS, NodeJS, Redux, and GraphQL, Simon is dedicated to delivering high-quality solutions for Flicket's clients.
Dan Bent
Software Engineer
Software Engineer
Dan is a talented Software Engineer at Flicket, specialising in developing clean and efficient code. With a passion for technology and innovation, Dan is dedicated to enhancing the digital ticketing experience for users. His expertise and attention to detail contribute to the seamless functionality of Flicket's software solutions.
Jesse Wood
Frontend Engineer
Frontend Engineer
Jesse is an experienced engineer with a specialisation in JavaScript and React. With a passion for crafting exceptional user experiences and tackling intricate technical challenges, Jesse brings a wealth of expertise to the Flicket team. His dedication to quality and innovation contributes to the continuous improvement of Flicket's software solutions.
Justin Song
Software Engineer
Software Engineer
Justin is a talented software engineer who joined Flicket in 2022 after graduating from the University of Waikato. With expertise in both front-end and back-end development, Justin plays a crucial role in introducing new features, resolving bugs, and optimising database performance to enhance our application. Continuously learning and growing, Justin is dedicated to delivering high-quality solutions.